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Title

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Banquet Server

Description

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We are looking for a dedicated and professional Banquet Server to join our team. As a Banquet Server, you will play a crucial role in ensuring the success of events by delivering outstanding service to guests. Your primary responsibility will be to assist in the setup, service, and breakdown of banquet events, ensuring that all guests have a memorable and enjoyable experience. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You will work closely with the banquet team to ensure that all aspects of the event run smoothly, from the initial setup to the final cleanup. In this role, you will greet guests with a warm and friendly demeanor, ensuring they feel welcomed and valued. You will be responsible for serving food and beverages, addressing guest inquiries, and accommodating special requests. Additionally, you will collaborate with the kitchen and event staff to ensure that all food and drink orders are delivered promptly and accurately. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional service. You should be able to anticipate guest needs and respond proactively to ensure their satisfaction. Physical stamina is essential, as the role involves standing for extended periods, carrying trays, and moving furniture or equipment as needed. If you thrive in a dynamic and team-oriented environment and have a keen eye for detail, we encourage you to apply for this exciting opportunity. Join us in creating unforgettable experiences for our guests and making every event a success.

Responsibilities

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  • Set up banquet rooms according to event specifications.
  • Serve food and beverages to guests in a professional manner.
  • Ensure tables are properly set and maintained throughout the event.
  • Respond promptly to guest inquiries and special requests.
  • Collaborate with kitchen and event staff to ensure timely service.
  • Assist in the breakdown and cleanup of banquet rooms after events.
  • Maintain a clean and organized work environment.
  • Adhere to all health and safety regulations.

Requirements

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  • Previous experience as a banquet server or in a similar role is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Physical stamina to stand, walk, and carry heavy trays for extended periods.
  • Attention to detail and a commitment to providing excellent service.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Knowledge of food and beverage service standards is a plus.
  • Team-oriented mindset with a positive attitude.

Potential interview questions

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  • Can you describe your previous experience in banquet or event service?
  • How do you handle challenging or demanding guests?
  • Are you comfortable working in a fast-paced and physically demanding environment?
  • What steps do you take to ensure guest satisfaction during an event?
  • How do you prioritize tasks when managing multiple responsibilities?
  • Are you available to work evenings, weekends, and holidays?
  • Can you provide an example of a time you went above and beyond for a guest?
  • What do you know about food and beverage service standards?